After a Vivint install, you will receive a call from a Field Service Professional to check the functionality of the system. This person will also train you on how to use the system and ensure your satisfaction. The technician will also walk you through the online account setup process. Then, you will be provided with the Vivint mobile app, which gives you remote control of the system and enables you to monitor the system from anywhere.
$49 for professional installation
There are a few advantages to hiring a Vivint installation technician. The company provides a lifetime warranty on its equipment, which includes repairs and replacements for the first six months. However, this warranty does not cover misuse or abuse of the products. If you need a new security system after the warranty expires, Vivint will install it for $129 – including packing and uninstalling the old system. The technician can also help you select new items, including door locks and sensors.
Vivint’s system is very customizable, and users can add on additional equipment, such as smart lights and motion sensors. These devices can be connected to your Vivint system via an app. Using this app, you can control your system and even set custom actions for your devices. You can also integrate your Vivint system with third-party smart home devices, such as Nest thermostats and security cameras.
Vivint also offers a warranty for their equipment, which is valid for 120 days after installation. Repairs are free during this time, but after that, you’ll need to pay $49 for each repair. In addition, you can cancel your monitoring plan without any penalties, as long as you return the equipment within 30 days of purchase. However, you should note that Vivint is not accredited by the Better Business Bureau, and has received an F rating. It also has numerous government actions against it, and most of the complaints are about contract issues.
Professional Vivint installation technicians will come to your home to install your system. During this visit, the technician will set up all of the equipment and integrate it with other smart home devices. They will also explain how the system works and what you need to do if something goes wrong.
No trial period
There is no trial period when installing Vivint in your home. Although there are some stipulations, Vivint will allow you to cancel your service within three days of installation. If you cancel your service after this time, you will still be liable for the entire installation fee.
If you’re in the military, you might be interested in using Vivint’s services. They offer military discounts and suspension of monitoring fees for a short period of time. Other benefits include free professional uninstallation and reinstallation, and referral credit. It’s worth contacting the company for details.
Vivint does offer professional installation services, but you should remember that the installation fee is dependent on the monitoring plan you choose and the type of equipment installed. For example, the Smart Security plan costs $99. The Smart Home plan costs $149, and premium Smart Home Video costs $199. The cost for the premium plan is higher because it involves mounting cameras. Installation costs may also depend on the number of cameras and other equipment you add.
The company also offers military discounts and free installation and uninstallation for active duty military personnel. You can also take advantage of referral credits, which are given for free if your referrals purchase Vivint equipment. While the cost of installing and maintaining a Vivint security system is not cheap, it is essential for protecting your family.
Vivint is a full-featured security system that integrates with smart home equipment. It is compatible with Philips Hue lighting and the Nest Learning Thermostat. It also has “Custom Actions,” which let you set rules for automated products. For instance, you can tell the system to arm an alarm when you go to bed, or record video every time a window is opened.
Long-term contracts required
If you want a professional security company to install and monitor your security system, then Vivint is the way to go. While their pricing is a bit higher than most DIY security companies, they provide great security equipment, professional installation, and great monitoring. If you are not satisfied with the service, you can always cancel. While you will still be responsible for the cost of the equipment, there are no cancellation fees.
While most companies require a long-term contract, Vivint does offer flexible contract termination. Regular customers can cancel their service without penalty in the middle of a contract term. They also offer a pass for seniors who are moving into a new home or living in an assisted living facility.
When choosing a Vivint plan, it’s important to understand the contract terms. Depending on the package you choose, you may be required to sign a long-term contract. For example, you could choose the Vivint Smart Home Service and pay for it upfront, or you could pay for it month-by-month.
Vivint also offers a re-installation option for existing customers. For $129, you can have Vivint technicians re-install your system, four door/window sensors, two smoke detectors, and one carbon monoxide sensor. Additionally, you can keep your existing monitoring contract while they reinstall the entire system. You can also purchase additional Vivint products and get them installed at the same time.
If you are unsure if Vivint is the right company for you, check their Better Business Bureau rating. A company that does not have a good BBB rating is unlikely to be trusted.
Professional monitoring with Vivint can give you peace of mind, especially when you’re away at work or school. If an alarm goes off, a representative will call you, text you, and dispatch emergency services. You can also customize alerts to send to your cell phone or text message. For example, you can set an alert to notify you if a door or window has been left open. A camera will also let you know if someone is inside your home.
Vivint’s monitoring service is simple and easy to use. The company provides professional monitoring of a home’s security system for around $30 per month. Vivint also sells smart home devices that can be used with the company’s apps. You can also get door/window sensors that alert a monitoring center in case of an emergency.
Vivint has three monitoring plans for homeowners to choose from. These include the Vivint Smart Home, Smart Security, and Smart Control. For an additional fee of $5 per month, you can also add Smart Control cameras to your system. These can be accessed through your phone or computer, or through a Fire TV. You can have up to six cameras connected to the service at one time. If you need more than six cameras, you will need to buy additional monitoring plans.
Vivint offers a 120-day parts and labor guarantee. If a device malfunctions within this time frame, a Vivint technician will visit your home free of charge. However, if it’s past the 120-day period, you’ll need to pay $49 for a service call.
Smart home functionality
Vivint’s smart home solutions are based on big data and the Internet of Things, enabling customers to have safer, more energy efficient homes. The heart of a smart home is intelligence, and Vivint uses Datameer to speed up the processing of data into actionable intelligence. It offers a variety of solutions for homeowners who want the most convenience possible, while still being affordable.
The Vivint Smart Hub is the nerve center of the system. This 7-inch touch screen allows users to control lighting, lock doors, and view live video. It can also activate emergency services. The smart hub can also edit user codes and adjust the volume of alarms. It can also arm and disarm the system. The device uses Wi-Fi, RF, and Z-Wave to send alerts and receive commands.
Vivint also offers a mobile app for home control. Users can also control the system with their PC using the web console. The system can also connect with leading smart home brands, including Nest, Ecobee, and Philips Hue. It also has integration with Alexa and Google Assistant. The app can also allow users to arm or disarm the system with voice commands.
A complete smart home system is available from Vivint, which includes a smart hub that operates smart tech throughout the home. Other features of a Vivint smart home package include exterior and interior security cameras, window/door sensors, a smart thermostat, and smoke and carbon monoxide detectors. Vivint even offers garage door control and car protection.
Vivint has partnered with Nest to offer a mashup of their smart home systems. Vivint has an app that integrates with Nest to provide audio-visual alerts to users. A Vivint-Nest mashup can also provide access to Vivint Smart home products and provide 24/7 monitoring.